Crafting a Future-Ready Energy Platform

OUTDATED PLATFORM

Aug-e, a leader in smart energy software platforms, was facing limitations due to their reliance on outdated technology for their customer web platform and mobile app. They were utilizing tools like Retool but recognized the need for a custom-built solution to stay ahead in the rapidly evolving energy sector. Their primary challenge was to develop a robust, scalable, and user-centric platform that could meet the growing demands of their customers and streamline their operations.

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DESIGN SPRINTS AND RAPID USER TESTING

PandaPanda stepped in to overhaul Aug-e's digital presence by focusing on the UX/UI design of both the web platform and mobile app. The process began with the creation of a comprehensive design system in Figma, ensuring consistency and efficiency in design efforts. Collaborating closely with Aug-e's product manager, PandaPanda conducted discovery sessions to deeply understand the needs of Aug-e's customers, leveraging insights from existing platforms and stakeholder feedback. The outcome was a clear roadmap for a brand-new custom platform, with a UI style that refreshed Aug-e's branding while staying true to its identity. Adopting an iterative design approach allowed for rapid prototyping, user testing with both internal and external stakeholders, and swift validation of design choices. This process not only improved the user experience significantly but also reduced the workload for Aug-e's customer success team by addressing and preempting potential user issues.

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FRESH UI AND USER FRIENDLY PRODUCT

PandaPanda's intervention led to the development of a state-of-the-art, user-friendly web and mobile platform that stands on the cutting edge of smart energy software. This transformation has positioned Aug-e to better meet the needs of its current and future customers, enhancing user satisfaction and engagement. The new platforms have become a cornerstone of Aug-e's strategy to drive energy efficiency and sustainability forward, embodying their commitment to innovation and customer-centric design.